Technology in the hospitality space predated the dot.com era by several decades and has come a long way since the 1950s. Development of electronic distribution in the hospitality industry only came about in the 1960s, stemming from internal systems created by airlines for inventory control. Looking forward into the next century of changes, it is…
protel™ Voyager was rated one of the best apps in the hotel industry and deservedly placed third, as voted for by Travel Industry Club members, in this year’s Best Travel Industry App Awards in Germany on 16 September 2015. protel Voyager is a web-based application that allows guests to seamlessly interact with the hotel before,…
The hospitality industry has often suffered criticism for being slow on the technology uptake, especially when it comes to cloud technology. The Orion Hotel group, who have fourteen hotels in Southern Africa, have recently taken a giant leap into the clouds, migrating their entire portfolio into protel by Ankerdata’s Multi-Property Edition cloud-based property management system.…
The last five years have seen huge advances in technology available to the hospitality industry. There is an abundance of systems and applications on offer to hotel owners and managers and with so much available they can’t be blamed for shying away and sticking to what they know. It can be a minefield. What is…
Take control of your own data! Not too long ago many hotels had a communication problem – it wasn’t the guests and staff that spoke different languages, it was the computer systems. To solve the incumbent problems hotel software developers had to create and build customised interface systems which were costly, time-consuming and had limited…
There’s good news for hoteliers: after years of outsourcing digital communication to guests, getting wires crossed and mixing messages, the task of automated e-mailing and text message services can be done in-house via hotel management property systems. Ankerdata’s protel cloud-based system has developed an instant message service that allows hotel departments to stay in touch…
When is it time to update your property management system? Cloud-based technology has been available to the local market for some time now, but it seems that the industry is dragging its feet on the uptake. The general feeling is that the exercise is a laborious one and that it requires extensive training. Ankerdata, who…
protel by Ankerdata launch mobile concierge and booking app with ConnectHOTEL The use of smartphones to book hotel rooms has increased significantly over the past few years with some statistics claiming this number to be well over the 50% mark for all hotel reservations. With this information at hand the need for hotels to keep…
“There’s a new kid on the accommodation block and hoteliers and hospitality industry suppliers should start taking notice.” That’s according to Ian Lumsden, general manager of Ankerdata’s hotel division and the South African agents of property management system, protel. Thanks to their client never@home, protel have pooled their development resources into customising a property management…
When is it time to upgrade your property management system? Ian Lumsden and Eben Marais of Ankerdata, who supply hospitality business solutions to the hotel industry, will be discussing technology developments within the hotel property management space at the protel EXPO on Thursday, 16 April at Strand Towers in Cape Town. Targeted at hotel owners…